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This Balenciaga product is made using genuine leather. It is impossible to guarantee that its appearance will remain unchanged with standard use. Marks or irregularities may stand out; however, they should not be seen as flaws as they are inherent to the materials and techniques used.
To care for this product, wipe it with a soft, dry, natural-colored cloth. If it comes into contact with liquids, wipe it immediately and leave it to dry in fresh air. Do not use neutral or aggressive chemicals to clean. Do not machine wash. Instead, we recommend seeing a cleaning specialist. Do not expose this product to direct sources of heat or sunlight for prolonged periods. After each use, we advise keeping it in its pouch and box to protect it from light, dust, and moisture. To preserve their original shape, fill shoes with white tissue paper.
Balenciaga disclaims all liability in the event of consumer non-compliance with the care and handling instructions set forth above or any improper use. Please contact Balenciaga customer service for additional information or assistance.