Orders are shipped from Italy to our distribution center in Hong Kong for delivery to clients throughout Asia Pacific.
You may be required to pay additional import fees, taxes, brokerage fees, handling fees and/or other duties specific to the destination Country in order to receive your order. Our Online Store calculates these fees for you: the exact amount of local taxes and duties for your order will be indicated in the Shopping Bag and throughout Checkout. The total you pay when you complete your order already includes all duties and taxes owed to local authorities. You will not need to pay any further fees when the package is delivered.
Making a return is quick and easy: you have 30 days from delivery to ship your items back to us using the pre-addressed UPS label included in your order. Read more on Returns & Refunds.
If you place and receive your order between November 2nd and December 8th, you can complete the return form and send the package back until January 8th. Orders delivered after December 8th follow the regular return policy of 30 days.