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This Balenciaga product is made using genuine leather. It is impossible to guarantee that its appearance will remain unchanged with standard use. Marks or irregularities may stand out; however, they should not be seen as flaws as they are inherent to the materials and techniques used.
To avoid any occurrence of color transfer, we recommend that you avoid putting it in direct contact with clothing or other surfaces in contrasting colors.
If this product has metal components, we recommend protecting those from liquids, harsh chemicals, and sudden impact against hard surfaces.
To care for this product, gently rub any residue off with a soft, dry, natural-colored cloth. If it comes into contact with liquids, pat it immediately and leave it to dry in fresh air. Do not use neutral or aggressive chemicals to clean. Do not machine-wash. Instead, we recommend seeing a cleaning specialist. Do not expose the product to direct sources of heat or sunlight for prolonged periods. After each use, we advise keeping it in its pouch to protect it from light, dust, and moisture.
Balenciaga disclaims all liability in the event of consumer non-compliance with the care and handling instructions set forth above or any improper use. Please contact Balenciaga customer service for additional information or assistance.