This website is managed by Balenciaga America Inc. (hereinafter referred to as Balenciaga or we). Balenciaga Inc is an affiliate of Balenciaga SA, which in turn belongs to the Gucci Group (Gucci Group).
Balenciaga recognizes the importance of protecting the privacy of personal information. We have instituted strict policies and security measures to protect your information. When you register online with Balenciaga, you give us your consent to process and use your personal data in accordance with this online privacy policy. This Privacy Policy applies to all users of this website.
What Information Balenciaga Collects
Balenciaga collects personal data from visitors to the website who register their information or who use the online store. We also use cookies (see more below) and track IP addresses so we can improve our services and enhance your Balenciaga experience. In addition, Balenciaga collects some protected personal information (e.g., name, address, telephone number(s), credit card information, email address, etc.) from our customers who submit a customer information card at one of our stores, from our affiliated companies and, on occasion, from unrelated third parties. To serve you better, we may combine information you give us with other information which is publicly available.
Childrens Privacy
Balenciaga does not wish to collect personal information from anyone under the age of thirteen. If you are under the age of thirteen, please ask your parents to register.
How Balenciaga Uses Information You Provide
If you give us your personal information, at one of our stores or online, then with your consent, Balenciaga will use this information to keep you informed of our special events or promotions, to register you with our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order.
We will send you announcements or communications by email only if you give us your permission to do so by either giving the appropriate consent on our web site or by submitting your email address on a customer information card.
You can surf on our website even if you havent filled in the identification form.
Does Balenciaga Share Your Information With Others?
Balenciaga does not sell, rent or disclose our clients names, addresses, email addresses or other personal information to any non-Balenciaga entity, except to entities that belong to Gucci Group, of which Balenciaga is an affiliate. Further, in order to maintain our website and to communicate with our clients, Balenciaga enters into contracts with selected third parties for provision of services. As necessary, your personal information may be processed by these third parties, solely for the purpose of assisting Balenciaga in these endeavours and subject to strict contractual confidentiality obligations.
We do not otherwise disclose your information to third parties, unless required by law or in connection with a legal claim or proceeding.
Security
Balenciaga uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.
Accuracy and Retention
You are entitled to request access to and correction of all personal data you provide us, or to remove your name from the Balenciagas marketing list at any time by contacting us at the mailing address listed below.
Balenciaga
50 Hartz Way
Secaucus NJ 07094
About Cookies
Cookies are pieces of information a web site can send to your computer's browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our site. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the "help" tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled. For more details on cookies visit http://www.allaboutcookies.org.
Acceptance of Privacy Policy and Modifications
By accessing and using the Balenciaga website (including purchasing items through our website), or by submitting a customer information card at a Balenciaga store, you consent to our collection, use and disclosure of your information as described in this privacy policy. Balenciaga reserves the right occasionally to make changes to its privacy policy or practices as described above. You should therefore review this page from time to time to get updated information. We will notify you of any changes in our privacy policy by posting the modifications on our website.
Contact Us
If you have any comments or queries regarding our privacy policy or if you wish to exercise your right of access, opposition and correction of your personal data (French law of January 6, 1978 as modified), please send an email to info@us.balenciaga.com, or write to us at the following address: Balenciaga Inc. 50 Hartz Way Secaucus NJ 07094.